For IT

See every request, project and person — then show the business what its ask really costs

PPM Express gives IT one view of demand, delivery and capacity, so you can decide with the numbers in front of you rather than in the escalation afterwards. Unlimited users, one flat annual price, and free automated migration from Microsoft Project Online.
PPM Express what-if scenario planner comparing funding scenarios against available resource capacity

Every business unit wants something from IT this quarter. Only some of it can happen.

IT is the only function that has to say no to everyone at once, and the only one expected to justify each no individually. Requests arrive by email, ticket, Teams message and hallway, so nothing is comparable and the loudest sponsor wins. Meanwhile run and change compete for the same engineers — committed to three programs and this morning's incident — and neither the project plan nor the ticket queue can see the other. And Project Online is ending, with the migration slipping because nobody has time to do it by hand.


Demand arrives faster than it can be triaged

Requests land in ticket queues, mailboxes and hallway conversations, then get re-keyed into a spreadsheet that is stale before the intake meeting ends.

No defensible answer to “why not mine?”

A business unit asks why its request slipped and the honest answer is who escalated hardest. Trust erodes, and next quarter every request arrives pre-escalated.

Priorities that never reach the delivery teams

The IT steering committee agrees an order, Azure DevOps and Jira never learn about it, and squads keep burning down the backlog they already had.

The plan

Three steps, not an eighteen-month program

1. Connect the estate you already run

Two-way sync with Azure DevOps, Jira, Microsoft Project, Planner, Project for the Web, Smartsheet and Monday.com, plus Microsoft 365 and Okta SSO, Teams and Power BI. Delivery teams keep their tools; the portfolio assembles itself.

2. Make incoming demand comparable

Capture requests against business challenges and score them against criteria the business helped set, with a published value range on every factor. “Why not mine?” gets answered with a model rather than a rank, and ideas that survive become projects in the same system. Migration from Project Online and Planner is automated and included, so the backlog you already have comes with you.

3. See capacity across run and change together

One resource pool with per-person work weeks and calendar exceptions, allocation in hours or % FTE, and over-allocation flagged in red, with amber for the person who is fine overall but breaches on a handful of dates. That amber case is what turns into a missed date.

IT outcomes

What changes in the first quarter

Say no with numbers — and yes with confidence

What IT gets back

Comparable demand, not escalation queues

Every request scored against the same criteria, so the roadmap stops being a record of who escalated hardest.

A migration included, not quoted

Automated migration from Microsoft Project Online and Planner comes with every subscription. It is the most common way enterprises arrive here.

Security review-ready

US or EU data residency on Microsoft Azure, GDPR, custom DPAs, Microsoft 365 and Okta SSO, audit logs and strict tenant isolation.

Why IT teams choose PPM Express

One live view of demand, not an exported one

Budgets, benefits, dates and resource plans sit in PPM Express as they are now — nothing to export before the demand review, nothing to reconcile after it.

Upstream changes never move quietly

If numbers change after you built the analysis, you are shown exactly what changed and asked whether to take it.

Prioritization models in use are protected

A model already scoring live demand has to be cloned before it can be changed.

Your data stays in your tenant

Isolated to your tenant, enforced with the identity provider IT already runs.

Built for enterprise IT portfolios

Financial data is cached and refreshed when a project actually changes, so an estate of hundreds of projects opens in seconds.
Idea prioritisation quadrant in PPM Express plotting submitted ideas by business value against effort

Demand and funding

Choosing what IT takes on

Decide what IT takes on. Defend it afterwards.

Every quarter turns on questions nobody can answer defensibly. What comes out if the budget lands 15% lower? Which twenty of these forty requests should we take? Today those answers come from a spreadsheet one analyst owns: invisible to everyone else, stale the day after it is built, and impossible to defend when a business sponsor asks why their request was declined.

Score the demand

Three methods, not one

A weighted scoring model, MoSCoW with columns that total budget and benefits, or a quick ICE score. Use the one the demand review deserves — or run two and see where they disagree.

Value defined explicitly

Weighted strategic and risk factors, each with a published value range, so a 3 means the same thing to every business unit who enters one.

Budgets and benefits in view

For every request, collect and track budget, forecast, benefits and impact, so the conversation happens in money rather than in opinion.

Fund and publish

The genuine trade-off frontier

Pareto optimization shows the options where you can't improve strategic value, benefits, risk or cost without giving something up, so the IT steering committee chooses a point on the frontier instead of arguing toward a number.

A capacity reality check

Every plan is tested against people's free capacity: what is left after the commitments they already carry. Over-allocation is flagged before IT commits to it.

Decisions that stick

Select one scenario and every approved request is stamped with the outcome in PPM Express, with the numbers baselined at the moment of decision and the full decision history kept.
PPM Express what-if scenario planner comparing funding scenarios against available resource capacity
PPM Express security overview: EU and US data residency, GDPR and CCPA compliance, SSO and SAML with Okta, audit logs, data isolation, encryption at rest and in transit, and role-based access control

Security & Trust

Security review-ready, without the security review.

Enterprise-grade security is built into the platform. US and EU data residency, full GDPR compliance and custom DPAs meet strict regulatory requirements. Microsoft 365 and Okta SSO handle identity, while detailed audit logs and strict data isolation protect the data your business units hand you.
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In pharmaceutical development, regulatory compliance can make or break a program. PPM Express automated our FDA submission tracking and reduced compliance risks by 60%, while accelerating our clinical trial completion by 25%. The ROI was $134,000 in just the first year."
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With PPM Express our customers have a clear view of what is my next key date and my next milestone, and with active automated alerts on key dates approaching we make them more aware continuously looking at what’s next.
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Last updated 20 August 2026

IT questions

What CIOs want answered first

Frequently asked questions

IT portfolio management, answered.

What is IT portfolio management, and how does it differ from project portfolio management?

IT portfolio management covers everything IT owns and spends on: projects, applications, infrastructure, run cost. It asks how that whole estate should be funded. Project portfolio management is the narrower question of which change initiatives get approved, sequenced and staffed. PPM Express works on the change side, giving IT one ranked, capacity-checked view of the work it has agreed to take on.

What is IT demand management?

Capturing every request the business makes of IT, assessing it consistently, and deciding what enters the delivery pipeline. It breaks in three predictable places: intake people route around, assessment that varies by assessor, and decisions that never reach the delivery teams. PPM Express addresses the last two, with one scoring model applied to all demand and approved decisions published back into the tools that deliver.

What criteria should you use to prioritize IT projects?

Few, weighted, and written down. Most IT portfolios need strategic contribution, financial return, risk or compliance exposure, and delivery effort, each with a published scale so different assessors produce comparable numbers. PPM Express lets you build that as weighted strategic and risk factors. For lighter calls you can use MoSCoW, ICE, RICE, WSJF or value versus effort instead, or run two and see where they disagree.

How do gate approvals work for IT projects?

Each project follows a process made of phases and stages, with a gate between stages. You decide which gates require sign-off. The project manager names one or more approvers, who review the request in the Approval Center and either approve or reject with a comment. Everyone has to approve for the project to advance. Reviewers typically look at business value, risk, schedule, budget, resources and what was actually delivered.

Our intake is chaotic. Requests arrive by ticket, email and hallway conversation. Does that matter?

Less than you'd think, as long as everything lands on the same scorecard eventually. Demand gets assessed against the strategic and risk factors your governance agreed, each with a published value range. A request from a business unit that knows how to write a business case is then measured the same way as one scribbled in an email. Informal arrival, formal assessment.

How do we stop the loudest stakeholder from setting the IT roadmap?

Change what has to be argued. When rank comes from a published model, escalation stops paying off, because a stakeholder who wants to move up has to argue that the strategic weighting itself is wrong, in front of the peers who agreed it. Few people take that on. PPM Express also keeps the decision history, so "we agreed this in March" is checkable rather than contestable.

We already run a service management platform. Why would we need PPM Express as well?

Service management platforms are built around tickets and service delivery. Portfolio decisions need money, capacity and strategic value in one view. PPM Express connects to Azure DevOps, Jira, Microsoft Project, Microsoft Planner, Smartsheet and Monday.com to assemble the delivery picture, and holds budget, forecast, benefits and resource plans alongside it. If your current platform already does portfolio scoring and capacity modeling well, you may not need both.

Demand always exceeds capacity. How do we work out what genuinely fits?

Test the plan against what people actually have left, not against headcount. PPM Express calculates capacity from each resource's work week and calendar exceptions, then shows allocation against it. Overallocation is flagged before IT commits. "We think we can absorb this" turns into a number the CIO can put in front of the business, which makes saying no defensible rather than political.

How do we see utilization across the IT organization?

The Resources page and Resource Dashboard show planned, capacity, actual and availability figures for every person, viewable in hours, percent, FTE or chart form. Allocation within capacity shows green, a single overloaded day shows yellow, and genuine overallocation shows red. You can filter by role, department or skill, which is usually how you find the four people every plan quietly depends on.

Can PPM Express report across Jira and Azure DevOps at once?

That works, and it's a common reason enterprises buy PPM Express. Both are supported connections, alongside Microsoft Project, Microsoft Planner, Smartsheet and Monday.com, and work from all of them rolls into one portfolio. In organizations where a merger or plain team preference left two systems of record standing, you get the combined view without a migration and without maintaining a sync layer between the trackers.

We still run Microsoft Project. Which versions connect?

Three variants are supported. Project Online and Project for the Web (Planner Premium) connect directly. For the Microsoft Project Desktop client, PPM Express Project Publisher is an add-in installed into Project itself, and your planners publish schedules up from the ribbon. Desktop 2016, 2019 and 2021 are supported. Azure DevOps Server, as distinct from Azure DevOps cloud, is not.

Do we have to run an integration project to get started?

No. Connections are configured rather than built, and they read from tools you already run. There's no data model to design up front and no re-entry of existing projects. Financial data is cached and refreshed when a project actually changes, so a large estate stays quick without anyone owning a nightly batch job.

What security and identity controls does IT get?

Microsoft 365 and Okta SSO for identity, so access follows the directory you already manage. Data residency in the US or the EU, full GDPR compliance, and custom DPAs where required. Strict tenant isolation between customers. Detailed audit logs covering changes to the portfolio of record, which is normally the first thing your security review and internal audit ask about.