Case Study:

How a Healthcare Organization Enhanced Patient Care with Strategic Project Management

A large regional healthcare provider manages a diverse and complex portfolio of projects that requires careful coordination to ensure alignment with healthcare goals and regulatory compliance
Industry:
Healthcare
Size:
250-500
Country:
Europe

A large regionalhealthcare provider operating multiple hospitals and clinics. Theorganization’s PMO manages a diverse and complex portfolio of projects,including clinical process improvements, new technology implementations such aselectronic health records (EHR), patient safety initiatives, and facilityupgrades. This wide-ranging project mix requires careful coordination to ensurealignment with healthcare goals and regulatory compliance.

How a Healthcare Organization Enhanced Patient Care with Strategic Project Management

THE CHALLENGES

 Our PMO faced thesignificant challenge of managing dozens of concurrent projects where successwas measured not only by time and budget but also by patient outcomes. Ourexisting system relied on spreadsheets and disconnected project plans, whichprovided limited visibility into the overall portfolio. It was difficult toensure that scarce resources, both financial and human, were allocated toprojects that best supported our core strategic goals, such as enhancingpatient safety and reducing readmission rates. Additionally, tracking progressand managing risks for complex, highly regulated projects was a manual process,leading to compliance challenges and delays in critical initiatives.

 

THE SOLUTION

We implemented PPM Expressto establish a robust and centralized platform for managing our entireportfolio of clinical and operational projects. The solution delivered clearvisibility for hospital leadership, enabled data-driven prioritization ofinitiatives, and supported effective resource management to allocatespecialized clinical and IT staff efficiently. Additionally, its strong riskmanagement and governance capabilities ensured compliance with healthcareregulations and maintained a clear audit trail for all project decisions.

  

VALUE DELIVERED

 PPM Express provided thesecure, centralized, and intelligent platform we needed. It became the singlesource of truth for our entire project portfolio, allowing leadership to viewall initiatives in one place and ensure alignment with our strategic objectives.The platform’s advanced resource management capabilities enabled the PMO toplan and allocate scarce resources such as nurses and IT specialists acrossmultiple high-priority projects, ensuring the right people were assigned to theright initiatives at the right time. Integrated modules for risk, issue, andchange request management were essential for handling the complexities ofhealthcare projects, providing the structure and audit trails required forregulatory compliance. Finally, automated dashboards and reports gavestakeholders clear real-time visibility into project progress, promoting aculture of accountability and enabling faster and more informeddecision-making.

 

RESULTS ACHIEVED

 By implementing PPMExpress, we gained the visibility and control necessary to execute ourstrategic initiatives more effectively, ensuring better alignment across teamsand faster decision-making.

 

Improved StrategicFocus. The ability to prioritizeprojects based on their potential impact on patient care and other key metricsensured that resources were consistently directed toward the highest-valueinitiatives.

 

Enhanced ResourceOptimization. 25% improvement in theutilization of key IT and clinical project staff was achieved through betterenterprise-wide capacity planning and resource allocation.

 

Strengthened Governanceand Compliance. Centralized riskmanagement and standardized reporting simplified regulatory compliance andprovided a clear and auditable record of all project activities and decisions.

 

Accelerated ProjectDelivery. With clearer visibilityand proactive issue identification, the average timeline for criticaltechnology implementation projects was reduced by 20%, accelerating thedelivery of benefits to patients and clinicians.

 

ABOUT PPM EXPRESS

 PPM Express deliversmodern Project Portfolio Management solutions for utilities and energycompanies, enabling unified visibility, strategic prioritization, and connectedcollaboration with tools like Microsoft 365, SharePoint, and more. The platformempowers organizations to lead the clean energy transition while maintainingreliability, compliance, and stakeholder value.

What Our Clients Say
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With PPM Express our customers have a clear view of what is my next key date and my next milestone, and with active automated alerts on key dates approaching we make them more aware continuously looking at what’s next.
Marc de Graaf
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With PPM Express, our company saves up to 60%of the time on reporting, project and resource planning.
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